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Terms of Use

This site is owned and operated by Hot Spring South West and Wales. By using this website you agree to the following terms of use and privacy policy.

Information and disclaimers

We use reasonable care to ensure that the information appearing on this website is up to date and accurate. While Hot Spring South West and Wales takes precautions to prevent the occurrence of errors and omissions the user of this website should not take the accuracy of the information for granted but should check directly with Hot Spring South West and Wales. None of the material contained in this website is to be relied upon as a statement or representation of fact.

Hot Spring South West and Wales has no control over the use to which the information may be put by the user and accordingly shall not be liable for any loss of profits or contracts or any indirect or consequential loss or damage arising out of or in connection with the use of such information.

We make no warranty that the contents of this website are free from computer viruses or anything else which has contaminating or destructive properties and shall have no liability in respect thereof.

Links to external sites

Hot Spring South West and Wales cannot be held responsible for the content of any external websites to which this site may be linked.


Safe online shopping

Your payments are processed by PayPal, who have world-class security measures in place to protect your money. We do not receive or store your payment information as this is encrypted and managed by PayPal.

Delivery in the UK

If item is in stock then we aim to delivery to you within 48 hours. Accessories, entertainment and covers may take longer. Deliveries over £50 are free of charge. Under £50 is £6.50.

View our Delivery / Returns Policy

How to Order

You can order your Hot Tub Necessities online, over the phone by calling 01934 875 745 or in any of our showrooms (Bristol, Cardiff, Chepstow, Plymouth or Swansea).

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